Gravel bike arrived perfectly tuned, and the fit call before ordering was genuinely helpful.
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Quick delivery and nice packaging. One item was out of stock but they told me straight away.
Installer arrived late twice. The final result is fine but communication could be much better.
Switched over in ten minutes, the app is clear and support answered in chat within a minute.
Decent prices, average returns process. Took nine days to see the refund.
Repair turned around in four days and they replaced a worn chainring at no extra charge.
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